All our products are genuinely handcrafted out of carefully selected materials. With regular visits to our facilities & constant communication with our team in Pakistan, we ensure the highest possible quality standards. Our dearest wish is that our customers purchase a bag for a lifetime.
CAN I REMOVE SCRATCHES?
Scratches on the surface of the leather may happen, as they are natural evidence of our unique finish. Generally, they can be removed by rubbing over it with your finger or a clean & smooth cloth. If you have a deeper scratch we recommend you to apply color neutral leather wax to the area (see below). Note that the area may become a shade darker for some time.
IS MY BAG WATERPROOF?
While our bags can stand minor and short water exposure, we wouldn’t recommend you to go diving with our satchels. Ideally the exposure to water should be minimal, but in case you catch a rainy day simply wipe the excess water from your satchel with a cloth and then let it dry off.
MY BAG FEELS DRY
There is a chance that your bag may develop a rougher feel and look. Most of our customers like exactly that appearance, but if you want to give your bag a cleaner feel you can nourish the leather with color neutral wax, cream or conditioner to keep it smooth.
We offer our inhouse repair service, even after the 2 years of warranty have expired. Just get in touch with us by sending a message to [email protected] and we will take care of your problem.
JUST TO BE SAFE
Get a leather care wax specially made from our supplier in Sweden from Carnuba & bees wax.get a leather wax